Online life

Something online might be a scam

Slow the interaction down. Scammers create urgency so you act before checking the story somewhere else.

Reviewed July 15, 2026

Do now

Take these three steps.

  1. Stop replying, clicking, paying, or sharing codes while you verify what happened.
  2. Use a separate route to contact the company or person, such as the official app, saved number, or official website.
  3. Save screenshots and report the account or message if it is fraudulent or threatening.
Words you can use
I don't act on payment or account requests from messages. I'll verify this through the official website or a number I already trust.

If that is not possible

Keep another route open.

If you already paid or shared a password, contact the payment provider, change the password from a safe device, turn on two-factor authentication, and tell a trusted adult.

Bring in more help

Do not carry this part alone.

Requests for gift cards, crypto, verification codes, remote access, secrecy, or money to release a prize are major warning signs.

See immediate-help options →

Sources

Where this guidance comes from.

This is general educational guidance. Rules for minors, confidentiality, healthcare, school obligations, and reporting vary by location and situation.

Make it yours

Build a plan around your situation.

Open What Now? →